It won't let me sign in?

I have been trying to sign in hours after i got a prepaid card and redeemed the code. It will let me online on my computer but not on my console.. my wife's on the other hand is working just fine. What do I need to do to get it back on?

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Hi iluvgaps3! What is the exact error message you get when you try to sign in? Be as detailed as possible, as that will allow us to get a better idea of what the issue may be. Thank you! :)

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