it says i have no achievments and my avatar got deleted

when i look on xbox.com it says i have everything, but when i sign in it tells me to choose an avatar and does not let me save it and says i dont have any achievments help

 

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Last updated July 4, 2018 Views 0 Applies to:

Hm. Have you tried deleting your profile off your console and recovering it? To do so from the dashboard on your xbox go to settings>system settings> Storage or memory> select your main storage device> select profiles (or accounts or something like that, cant think of it off the top of my head right now) Go to your account and delete the profile only. Then, once your profile has been deleted, press the xbox guide button (silver button with green X through it) and go down to download profile. select that and enter your live account and password. It should then continue to download your profile and Ta da! everything should work. Let us know how it goes!

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