Issues with Xbox live and system update

I keep trying to connect to Xbox live on kids 360. Keeps prompting me to system update with I say yes to. Then it sends me to test Xbox live connection. First two hurdles are cleared but when it gets to Xbox live it again sends me to system update. I again say yes and it say there is still a problem with my connection and then gives me 2 suggestions. I have tried just about everything from th comprehensive list on the Xbox website but nothing works. I copied the system update on to a usb and then when I plug into the console it first tells me about the security update which I agree to but then it just freezes on Xbox intro screen. It does not start the update. I am going crazy with this. Any help? Thanks

Question Info

Last updated July 4, 2018 Views 0 Applies to:

What is the error log when you run your connection test?

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