Issues with parental controls

I've become of age to download mature content, but I entered the wrong birthdate on my microsoft account.

So I created a new microsoft account with the correct information, and switched over, but it still says my account is not of age.

I don't understand what I'm doing wrong. If anyone could help me, it would be very nice.

 

Question Info


Last updated July 5, 2018 Views 4 Applies to:

I think the parental control takes effect over all the accounts on the xbox. without the password for the parental controls you can't get access to mature content.

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If you can't acess parental control password, we can't provide you with it. You must know it.

Can a Moderator please close the thread. Thank You!

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its like they suspect that as a child you will try to make an account that is above 18 to download mature content

please try to make an account on here xbox.com

then sign out on your accounts on your xbox. then press on download profile. punch in your email and pass word from your new account then use it and see if it work or not. also check your "parent email" or yours from which you make the 2 account. the password should be there

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