Recently my old laptop has been victim to malware, and not being able to completely cleanse it I've had to create a new email. I was able to change it in billing information, but I am still having to log in with the other, spam and virus ridden email address. Everytime I try to log in, I get a page telling me my account has been blocked due to the high volume of junk being sent from that email- what I'm trying to do is just lose all ties to that old email. PLEASE, I NEED A STAFF MEMEBER TO HELP ME! All I want is to be able to log in and associate this account to my new, spam-free hotmail account.