Issue with Xbox not reading DVD's

My games are working fine, but dvd's sometimes play and sometimes don't. It'**** or miss. I find myself putting the DVD in, letting it try to read, the reader stops, and does nothing. I end up ejecting it, and repeating the cycle several times before it is captured and the disc plays. Any idea what may be causing this or way to fix this?
 

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Last updated July 4, 2018 Views 11 Applies to:

Its not meant to read regular dvd's only blu ray,cds or xbox one games sorry

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Make sure you have the Blu-Ray app installed. Blu-Ray player function uses dvds too.

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this is happening with shadow of mordor to me its not just blu-ray its a video game and it just does not read it its like i put nothing in there

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You have a disc drive issue contact support here 1-800-469-9269 or here to set it up online http://support.xbox.com

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