Issue with managing Family Gold member(s)

My account and 3 others were a part of the Family Gold (which is being discontinued), and we decided to separate our accounts and just be independent accounts. I (being the parent account) have already removed two family members from the pack, but am suddenly unable to access or modify the final remaining account linked to mine.

Also the last remaining family member's account was accidentally set to the restrictive 'Child' status, and I don't have my normal ability and permissions to change this and/or simply remove the final account from the grouping. Anything I could possibly do to remedy this? Thanks!

 

Question Info


Last updated July 5, 2018 Views 0 Applies to: