Issue with a new Xbox

Last year I purchased a Xbox 360 for my two boys.  I created a gamertag for myself and connected it to a windows live ID - ID#1.  My boys have their profiles for their gaming on that system.  I also had a code to redeem to get a full version of Alan Wake, which of course my boys are not allowed to play.

This year I bought myself a new system and without really thinking created a new gamertag and new windows live ID - ID #2.

My question:  Is there any way to transfer the Alan Wake game from my old xbox (which my boys still use) to my new xbox?

Any help here would be very appreciated.

 

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Last updated July 5, 2018 Views 1 Applies to:

Did you redownload the game after doing the license transfer?

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Thanks so much for your help.  It worked perfectly.

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You would have to download ID#1 to your new console. Then you can redownload Alan Wake from the download history of that gamertag.

How to download gamertag - support.xbox.com/.../profile-move-delete

How to access your download history - support.xbox.com/.../download-content-history

If you want to use the game offline or on your new account, you will have to also do a license transfer http://xbox.com/drm

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I downloaded the old gamertag, re-downloaded Alan Wake, then did the license transfer, but my new profile still cannot access the Alan Wake game.  Did I miss a step?

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you shouldn't need to delete the game, but you will want to do a "filecheck" by downloading the game again. That should take care of it.

By downloading it BEFORE the transfer, you downloading a copy that says it belongs to your old xbox. There's like... a digital tag attached to it say what console it belongs to. By doing the transfer after,  you updated that "digital tag" after downloading the game.

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Would I then be able to delete the ID #1 and still be able to play the game?

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