Issue downloading account .

Hey My gamertag is showing as Darth RC Wich is my old one but i changed it to Imphravize and thats not showing . I am having issues downloading profile status code 80151006 this must be resolve im loosing xbox time 

 

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Last updated July 4, 2018 Views 10 Applies to:

Hey there Darth RC!
The status code means that your Windows Live ID is valid, but it is not associated with a LIVE account. Despite the tag change It might well be that both your gamertags (Darth RC and Imphravize) is associated with the same WLID.

You may want to contact Xbox LIVE support but before you do that. Try downloading your profile to a different memory device, for example a USB device configured for use with Xbox 360 console? Here's some information about USB storage device support and how to configure a USB for use with your Xbox 360: http://support.xbox.com/en-US/xbox-360/accessories/usb-flash-drive. If you can successfully download your profile to a different storage device go ahead and delete your gamer profile (delete profile only) on your main storage device (HDD). Here how!

Post back and let us know how it goes.

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Try move your gamerprofile from your USB stick to your main storage device (HDD).

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Yo bro your the best but you see i already did i cleared chache I did everything they told me and well it didnt work so I posted forim help pleaseeeeeee

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Hey Darth RC! To be sure, did you also try the other suggestions taidara made? Including moving your Gamertag to a USB and deleting your profile? Let us know and we'll go from there. :)

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well Its just been the same issue please help me :(

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Hey Darth RC, 

I think someone else also encountered an issue like this where there gamertag was associated with 2 different Windows Live ID's, you'd need to contact phone support so they can escalate the issue for you and resolve it.

Edit: Thread here. Their problem was resolved by speaking with phone support and they were able to escalate and fix the problem for him. I hope they can also do the same for you.

Please contact XBOX Support by clicking this link here.

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