Issue connecting to xbox live

What Country/State/Province do you live in? 

United States - Idaho


Modem brand & model number:

Xbox 360 S

Router brand & model number:

Phone Internet, Wireless Router, Modem, and ICS(tried all)


How many consoles do you have connected to this router?

1

Wired or wireless (for each console):

Have Tried Both
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?

Internal


Things you have tried:

All steps on xbox.com, including changing how i connect via ICS, Direct to modem, WIFI, etc.
Is UPnP Enabled? Yes/no/Unknown

yes

Do you have a NAT error? If so, what is your NAT type?

NO


Who is your ISP(Internet Service Provider)?

Cellphone, Clear, Tmobile Hotspot

After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)
W:0000-000B
X:0000-F001
Y:0000-0000
Z:0000-0000
ID:0004-0000 
L:0015-10F1
Q:8007-0435
T:Wired
D:192.168.2.3/255.255.255.0
S:192.168.2.1
C:192.168.2.1/0.0.0.0

My xbox 360 s will no longer connect to xbox live, when i run the tests it says internet error, FYI it will show the live status under the failed attempt and show that all parts of xbox are up, i have tried all troubleshooting steps on xbox.com, i have copied everything off my console, reset, wiped, etc.

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

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I have the same problem, although my L: says 8015 - 1904.  Every other device and computer in my house works great, but my Xbox 360 can't connect because of some DNS errors.  Even my Xbox One, which is right next to my 360, works fine.

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Well I got it to connect finally through another way and its not having that issue anymore but I still would like to be able to use my phone as internet if I need to so if anyone has any ideas on setting up a router with the settings(I know a lot about networking which is not the issue) but seeing some peoples setting with ICS would help me to see how theirs is setup. Tabicat have you looked into seeing what the settings in your Xbox one compared to the 360 are, like any differences? And how are you connecting, ie WiFi, wired or does it matter either way?

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