My friend cant post here and asked me to post for him. He knows his xbox live username (aka Email) but he doesn't know his password. Basically that means he can't access xbox or his hotmail. He tried the security question but it didn't work. He called Xbox/microsoft, He told them all his personal info: 1. His Name. 2. His Address. 3. His phone. 4. His email. 5. His gamertag. 6. Age 7. 3 different credit cards he had on the account, but that wasn't enough for them, what else would he need to find out in order to get his account back?
Everything he mentioned, checked out with them, it was 100% correct, but it wasn't enough. From my own personal view, shouldn't that be enough? I mean what else could you add, the credit cards are probably the most important thing there (not counting minor things like name age and address)