I need some advice as I might be doing something that is entirely not even worth it. I am convinced my disc drive is messed up, and I have ogranised with Microsoft to send it out, but it might take OVER a month! or even longer being from Australia. So I need to find out if my console is acting normal or there is actually a hardware problem.
I've taken a short video and attached it to get some advice from people who have the console, and maybe I am just overlooking the new consoles mechanics.
My problem here is before the disc enters or even sometimes as it exits, the xbox makes a horrible churning sound as heard in the video.
It seems the disc can only be entered VERY slowly or it kind of gets jammed/stuck ? Is this a new mechanic, I'm not familiar with?
With the PS3 and other consoles that you need to slide the disc in, it's very smooth, but I find with the Xbox One, you need to enter it very slowly and preciscley for it to kind of "grab" the disc then enters...
ANY advice here would be appreciated.