Okay me and my brothers are all legit players, no mods, no taking advantages of the game, no boosting, nothing pure legit. We ran into a issue for the past month, I called xbox tech support to see if they could fix my DVD Drive, because the lens and the piece holding the lens was busted (Possibly my daughter when she dropped my xbox), but they where charging me close to 200 dollars. That's something I cant afford. So I did what any other human would do, found the DVD drive for 40 bucks on amazon, took some time out my hands learned how to open it and replaced the drive myself. There was nothing else done but that....well a little cleaning, but that's all. Changed the drive, cleaned the dust, closed it back up. Less then 20 mins. Now apparently we are banned out entire xbox. So I want to know how justified is this and I want to know if we can get our Xbox live back. I pay for it so hopefully this wont be a issue. I hope you guys understand and can help us out. Thank you! Much appreciated for taking the time out to read this.