As per title; is my new Xbox new? Strange question I know!
About a week ago I bought another Xbox. I think in total it might be the 10th Xbox I've purchased since 2005! (I wish I was joking!). Most of them failed and either went back to the retailer for a refund or back to Microsoft for replacement, but we currently had, before this purchase, an Xbox elite which has had numerous problems and then recently failed totally and 2 Xbox S 250gbs which the kids mainly use (presents, from memory).
Naturally, we have a lot of Xbox games! So I finally got around to replacing the Xbox Elite last week (so I had a console to use!), and bought a new Xbox 4gb (from a well known national retailer). This Xbox had a fault! Imagine my surprise! [insert feigned
surprise face here]. So back it went today to the retailer, who replaced it straight away (Xbox number 11!). No issue with the retailer really, I explained it was faulty, and they replaced it instantly and without even checking for the fault.
Now this is where my problem lies; the dude in the shop didn't give me a new boxed Xbox, he went into the back and brought out an Xbox console (I should specify; it was wrapped in the paperish material and taped as though it was new) and he put the "new" console in my box (effectively just replacing the console itself and leaving me with the same controller, cables, packaging, etc - which is fair enough, I have no issue with this!), but when I got it home I was a little surprised to see the manufacturing date on the console is 2011. I wouldn't have a major problem with this, except that the one I took back had a manufactured date of 2012! It just strikes me as a little odd; it is a national chain in a busy shopping centre (so it will be a busy store); so why would they have a batch of Xboxs manufactured in 2012 one day and less than a week later have one manufactured in 2011?
Maybe I'm just being paranoid, it's just they also sell preowned Xbox Slim packages in the store and I obviously didn't see him open a new box and take out a brand new console (as he brought the replacement from the back of the store).
Is there anyway Microsoft can tell if an Xbox has previously been used? I would assume each Xbox has a unique code which it sends to Microsoft when its first connected to the internet and registered (I don't just mean the MAC code, but an internal code -
maybe the serial number or something?). Would Microsoft support be able to tell me if my "new" Xbox is indeed new (i.e. if I'm the first person to own it!)?
Is it normal for 2011 Xboxs to still be floating around and sold as new in a national chain of retailers in a busy shopping centre? I'm probably just being paranoid! My instincts just tell me something is wrong; if I paid for a new Xbox I expect to receive a new Xbox (if I wanted a used console I could have saved a bunch of money and just bought one!).