ios App, can't connect

I have a family account and when my kids try to log into live using the new ios app it says there was an error and to log onto xbox.com to find out why.  Is it restricted since they are not adults in the family account?  My kids really what this app.

 

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Last updated July 4, 2018 Views 9 Applies to:

Hey there wando! I don't know of any restrictions on the app as far as child accounts using it. I will try and get some more information on this for you, though! :)

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I discovered that my kids still had not accepted the new TOS (which they couldn't without my password) and that is what was blocking it.  all is working fine now.

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Excellent, thanks for the update! Happy gaming, and don't forget to rate your forums experience! ( Link in my sig.) :)

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