invalid microsoft point card?

yesterday i went to walmart to get some points and i went to redeem them and it said it was already used ? I'm trying to buy a forza 4 car pack and this happends ?

 

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Last updated July 5, 2018 Views 13 Applies to:

[quote user="Run Illuminati"]

yesterday i went to walmart to get some points and i went to redeem them and it said it was already used ? I'm trying to buy a forza 4 car pack and this happends ?

[/quote]Was the code already scratched off? There's 2 things I'd suggest, if you didn't get an activation receipt, go back to Wal-Mart, have them activate it again. If not, contact Xbox Support.

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Hello there Run Illuminati!

 

I'm sorry to hear you're having an issue with a MS Points PPC that you have purchased! :(

 

Here's a couple things you can try...

 

  1. Go back to Wal-Mart to see if they'll be able to do an exchange if you still have the reciept and explain the message that you have recieved.
  2. Contact Customer Support in your region, have them run the PPC through their PPC Look-Up Tool, so they can verify if it has been consumed or not.
  3. Theys hould also be able to advise you what your next step is, in this situation.

 

Good luck! :)

 

Happy Gaming!

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I had the exact problem, but Walmart would not exchange or refund.   Mainly because on the back of the card it says "nonrefundable".  Nonetheless, they gave a number to call about getting a new card.

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Contact walmart and tell them maybe they made a mistake scanning it.

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