Invalid email address, help please

I am trying to assign my email address to my current gamer profile for Xbox Live, however when setting it up it says that this email address is being used on another profile. When I first set up my xbox i used this email address on an old profile which I have now deleted. How can I fix this problem?!

Any help would be much appreciated.

 

Question Info


Last updated July 5, 2018 Views 5 Applies to:

Recover your old profile > change the e-mail > delete it again > reuse e-mail on current profile

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

You can get more info on WLID management in our sticky post: forums.xbox.com/.../19163.aspx

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Thanks guys, I wasn't able to open up the link but just to confirm, how do I change an email address on my old profile that I am trying to get rid of. My knowledge on the Xbox is fairly limited so if you could let me know that will be much appreciated

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

You basically just create a new "dummy" WLID and change your old profile to this, thus freeing up the WLID you really want to use. There are steps detailing this at the above link. Why can't you open it? What happens when you try?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.