Invalid Account

when i try to sing in into xbox live, it says my account information is invalid and i need to recover it from xbox live, can you please tell me how to do that?

 

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Last updated July 5, 2018 Views 8 Applies to:

Hope this helps,

 

http://support.xbox.com/en-gb/pages/xbox-live/how-to/xbox-live-account-management/gamer-profile.aspx

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when i sign in it says im suspended from xboxlive because of my payment optoin and it says status code 800something and at first i thought my membership was expired but then i tried to buy one but it said the same thing after i bought it please help

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You shouldn't really hijack someone else's thread but did you have a card connected to your account for your Gold sub and has that expired?

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If so you'll need to call Support and update your card details support.xbox.com/call-us.

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