Internet/ethernet cable connected....not really?

I cannot get my xbox 360 to connect to the internet because it says there is an ethernet cable plugged in...However there is not.I have tried resetting the console, I have tried going default with the network settings, I have tried plugging in an ethernet cable and unplugging it, but nothing seems to work. again...error is that xbox says there is an ethernet cable plugged in and therefore will not allow me to access the wireless. Please help.. BRAND NEW out of the box .

 

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Last updated July 4, 2018 Views 22 Applies to:

sounds like you may need to ring microsoft there mate

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That certainly is a little odd. You might try exchanging the console with your retailer, in order to get you up and gaming as soon as possible. Otherwise, you can request a warranty repair by going here.

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