Greetings, SwifTxNovA. Thanks for bringing your question to the forums! Let's see what we can do to get this sorted out. To start, can you please take a look at this sticky and post your replies to the questions in bold at the bottom of the page:
forums.xbox.com/.../155724.aspx ? This will enable us to get the troubleshooting process started for you. Thanks in advance!
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