Internet connetction fail!

when i shuld go online xbox live i cant connect then i try test connetion it say that: to use a wired internet connection, make sure an enthernet cable is connected to both your console and your router or modem. THE FAIL: my internet cable is connected from my router to my xbox and it is internet on the wire.

can somebody please help me?


Question Info

Last updated July 4, 2018 Views 8 Applies to:

If the xbox is not seeing the ethernet cord the only thing to try is using a different one, if that doesn't work call support and have them setup a repair for you.

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