Intermittent connection issues after installing new gateway

Hey gang, after installing a new Motorola gateway, about every 3rd time I turn on my Xbox 360, it doesn't connect. Running network diagnostics always fixes it, but that's getting really annoying. It almost seems as if the Ethernet card on the gateway isn't waking up properly when the Xbox turns on. It's a wired connection, and the gateway is solid in every other respect.

Note that I'm using Opendns below, but the issue happens whether or not I use it.


Here's the info:

What Country/State/Province do you live in? Washington State, USA
Modem brand & model number: Motorola Surfboard 6782ac
Router brand & model number: Same
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? Wired
Things you have tried: 
Is UPnP Enabled? Yes/no/Unknown No
Do you have a NAT error? If so, what is your NAT type? No
Any Error Codes you encounter: None
Who is your ISP(Internet Service Provider)? Comcast
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)
W: 000-000B
X: 0400-F009
Y: 20A8-48E0
Z: 0000-0000
L: 0015-10F1
Q: 8007-0435
T: Wired


Question Info

Last updated July 4, 2018 Views 4 Applies to:

Ping. Is anyone there?


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