Intermitant fault when signing in to xbox live on my console

Hello! I have had an ongoing problem when signing in to xbox live via my 360 console. When I click my avatar the xbox will say signing in as normal, but this is when things go a little strange. I will either get a status code 8b01008 and not get signed in or I will get the notification banner telling how many friends are online then get the white box saying signing in again. To avoid this I now have to test my connection before signing in every time which is highly annoying! I have tried resetting my router and modem which doesn't work I also have tried port forwarding as per the advice of xbox support this made matters worse. Can anyone please help me?

 

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Last updated July 4, 2018 Views 1 Applies to:

Hello Jonny! Wow, that does certainly sound frustrating! I have a few steps we can try before we get into more in depth configuration troubleshooting. First, are you able to try a direct wired connect from your console to your modem, bypassing your router completely? This would just be to test your network - if you are able to sign in normally connected as such, then the issue would be a router configuration issue, and that would greatly help us determine proper steps to resolve this. Let us know!

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