Instant On: Is the fan supposed to run while console is powered down?

Hello, I chose the Instant On feature, but I hear a fan going even though the console is "off" and has been for hours. I think it may be coming from the brick, as other users have mentioned on various social media forums (e.g. Podcast Unlocked on Facebook). My chat with the MS support team indicated this was normal, but a fellow forum member (Podcast Unlocked) received a tweet from Xbox Support that said any loud noise coming from the power brick is not normal. So I'm confused. Should I or shouldn't I be hearing the sound of a fan despite my console being off/low-power state for hours?
 

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Last updated July 4, 2018 Views 4 Applies to:

Hi there that fan in the power brick is supposed to run it keeps the power brick cool due to it always running all the time. In short yes it's normal.

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Hi, the fan inside the console spins slowly in Instant on mode, maybe that's what you're hearing. If you listen to the console where the vents are on the top you'll hear it for sure. You shouldn't hear any loud noise coming from the power supply though.

Bananas !!

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