I went to console settings and restored my xbox one to factory defaults. once I did this, I went through intial set-up again, After I finished initial set-up, I disconnected the xbox-one from the internet( before I tried to install a game). then without being connected to the internet I was able to install nba214 without issue. I took about 20min. I plan to install all the games I bought before reconnecting to the internet.
Hope the helps someone.