If you have had your console banned recently and you know that you have not done anything wrong laid out in this link: http://www.xbox.com/en-us/consoleban ; please go to the flowing link: http://forums.xbox.com/en-ca/canada_general_discussion/f/445/t/67503.aspx and reply to my post. I feel Xbox has made an error, or the software they use has. And we the consumer are the ones being affected. I'm prepared to be the throne in their side on this matter, and am tired of dealing with the run around they feel justifies their mistake. Thank you for your time and have a great day.