Hello! we have a lot of reports on the setup issue/glitch. Every new user is affected there will be a new update in 24-48 hours depending on when you receive it. Please be patient. We are trying to get this fixed asap, its a glitch on our part. Sorry for the inconvenience.
Please PM me, any other ambassador or trusted member for updated information. This post will also be updated with more info as it is updated.
Fixes that might help
Shut your xbox off by holding down the power button for 10 seconds then unplug for 30 seconds, plug back in and try again.
As I said hese MIGHT help, but are not confirmed.