information message

hello,

I received this message:

Xbox Support L3 31/05/2011
Attention Xbox Live user, Your account has Breached The terms of service are Three Counties. We Need to Further Discuss this With The Account holder. Please reply and co-operate as This is a complex issue. We need your full attention. Microsoft Glance

Can you tell me if it's serious. And how to reply to this message.

Thank you

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

It's a phishing scam. If you breach the terms of service you are suspended or banned, you don't receive a message like this. File a complaint on the gamertag.

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Hello

There are various things to note when receiving official communications:

  1. You will always be addressed by the name registered on your account.
  2. Xbox will never supply links in your e-mails to ask you to log-in, you'll always be told to type it in by hand.
  3. If your Xbox account has issues, you will be alerted to them via your console in the first instance.
  4. If in doubt, forward the e-mail to *** Email address is removed for privacy *** with the subject SPOOF CHECK.

Remember, you are wholy responsible for the security and integrity of your account and should you feel you have been compromised you should visit the Xbox webpage and log into your account settings and change your password or security questions as approriate.

 

Please review this information about account security. http://support.xbox.com/en-gb/pages/xbox-live/how-to/account-security.aspx

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