in need of assistance regarding downloading my xbox live account

I can't download my xbox live profile on the console in my living room, but i can download it on the console in another room. it says, " sorry, xbox live profiles can't be downloaded right now. try again later. 80004005


Question Info

Last updated July 4, 2018 Views 0 Applies to:

There is currently a service alert out stating:


Users may experience difficulties with the following services:

•Signing in to Xbox LIVE

4/13/2013 12:46:09 PM PDT:

We are aware of an issue members are having signing in to Xbox LIVE. We are currently working as hard as we can to get this issue fixed and have you back to gaming as usual. Thank you for your patience and make sure to check back here in 30 minutes for another update on our progress.


This is most likely also affecting you downloading your profile. Keep an eye out for this issue to be cleared up and contact xbox support if it continues still.

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