Impossible de se connecter au Xbox live

Bonjour;

J'essaie désespérément de connecter ma Xbox pour pouvoir jouer. Impossible.

J'ai modifier mon mot de passe comme le conseil le Xbox support mais toujours pas possible de se connecter.

J'ai toujours le même message d'erreur code : 80048821 qui n'est pas dans les solutions du site. 

Comment puis-je faire?

Merci d'avance pour votre réponse.

TRANSLATION

Hello;
I'm desperately trying to connect my Xbox to play. Impossible.
I have change my password as the Xbox support Council but still not possible to connect.
I still have the same error code: 80048821 which is not in the site solutions.
How can I do?
Thank you in advance for your reply.

 

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hello Julmars, Sorry to hear your encountering this error code. Let's get this fixed for you. 

Follow the steps I have listed below:

Delete your profile, clear your cache 3 times, yes, 3 times, and then download your profile.

Delete Profile Safely:

Go to Settings, and then select System.
Select Storage.
Select All Devices.
Select Gamer Profiles.
Select the gamertag that you want to delete.
Select Delete.
Select Delete Profile Only.

Clear System Cache , don't forget to do it 3 times!:

Go to Settings, and then select System.
Select Storage.
Highlight Hard Drive, and press Y
Select Clear Cache, and press Yes.

Download Profile:

Push the middle button on your xbox 360 controller.
Select Download Profile.


For reference, here is the source article: Download, move, or delete your Xbox LIVE profile.

Let us know how that goes, or if you have any other questions. Thanks.

 

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Jai le meme probleme. Cette solution marche vraiment ?

Merci davance

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