hi my name is larry and i recently receved this email from xbox live encorcemnt team here's the email
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|From:||*** Email address is removed for privacy ***|
|Sent:||Mon 9/26/11 11:32 AM|
|To:||*** Email address is removed for privacy ***|
Notification regarding your Xbox 360 console
[ DO NOT REPLY to this email address. It is not monitored. ]
We have identified a software issue that may have impacted your Xbox 360 console and its ability to access Xbox LIVE. If you have received a console suspended message from August 29, 2011 to September 9, 2011, you may have been impacted by this issue. Please attempt to reconnect your console to Xbox LIVE and you should no longer receive the message.
We apologize for the inconvenience this has probably caused you, and we are applying a three month Xbox LIVE Gold credit automatically to your account over the next few business days. In addition, 1600 Microsoft Points will also be deposited into your Xbox LIVE Gold account. You need take no action as these items will be applied automatically.
The Xbox LIVE Enforcement team works to help make Xbox LIVE a safe and enjoyable experience for our customers. We very much regret this issue occurred and we hope to see you again on the service.
If you have any further questions or concerns please contact us at www.xbox.com/support/contact.
Xbox LIVE Enforcement Team
Now I have received the 1600 microsoftpoints but I have not recieved the 3 months gold credit yet I was wondering if its because my accout has been reverted back to free or something??? Is theanything you can do to help?????thank you