Im not receiving any messages on my xbox

Im not receiving any messages on my xbox when i turn it off and switch it back on i have the messages but i still dont get them when im online my notifications are on can anyone help me please ASAP

 

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Last updated July 4, 2018 Views 5 Applies to:

un-opend ports perhaps, need more details than this lol. what does the connection test say when you test the xbox live connection?

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connection test is fine all good

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First try clearing your cache, then delete your tag off the console and recover it back. Just be sure when you delete your tag you only delete the tag and not the content associated with the account.

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ok ill try it now

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it didnt work :(

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I sent a message to your gamertag letting you know just in case you don't see it.

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