idea for xbox ambassadors

Anyway, I'm an Xbox Live Ambassador, and it sometimes happens that I cannot solve a problem, whether it's because I'm lacking the power and rights to do so, or something else. If explaining instructions, linking to support pages and troubleshooting doesn't work, an Agent is sometimes the solution. I therefore thought of a little feature, which would help us a lot and definitely make it easier for us, Ambassadors, and the customer. It's transferring Xbox Users to an official Xbox Live Support Agent.

Maybe something like this: http://i.imgur.com/9KoCIeS.png 

I honestly think it's realistic, and like I said, it'd help out a lot of Ambassadors.

 

Question Info


Last updated July 5, 2018 Views 3 Applies to:

Hey there EffectiveWig. :)  I'm sure they appreciate the thought and wanting to help improve the program, however, this suggestion has already been brought forward and was unfortunately, denied.  For any future suggestions, please post in the Private Ambassador Forums. :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.