I've encountered a glitch

It appears you've found a glitch in the system.
date: 2/8/2013 1:42:09 AM
code: 12E03E4B896D5A
s: h3XyEXzwOL5ZU7+kP2cI/Q==
id: 01a6f46e-d079-432d-ba87-aa8404cad9fa
req: 0846b4a0-2168-4002-9c57-25e9cec1d2b4

 This is what appears on my computer screen when I try to change my "child" account to an "adult" one. And on my xbox it doesn't give me the option to promote my account either.
 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Hello BEACH BBQ.

If an adult (Parental) account  is associated with your safety and privacy settings then you are unable to  change those settings.

For more information please read

Xbox online safety and privacy settings

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Promoting a child account to an adult account needs to be done from the console, not the website.

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