I'm having no troubles connecting to the Internet, but when the internet tries to connect to Xbox live it fails.

I tried resetting the Xbox & modem/router (which usually works) but nothing. I also tried to restore my network to factory defaults but also nothing. Help? Error Status Report W: 0000-0021 X: 0000-F001 Y: 0C88-1C60 Z: 8015-1918 ID: FFFF-FFFF L: 0015-10F1 Q: 8007-0435 T: Wireless A: 192.168.0.100/255.255.255.0 G: 192.168.0.1 D: 192.168.0.1, 0.0.0.0 N: elemieux S: WPA C: 6
 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

I had this problem the other day, when xbox live is doing maintenance or the xbox live services are limited you can get that problem. You need to wait till there services are up and running all the way.

http://www.xbox.com/status

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

It's saying everything is up & running though

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Well if it up and running then the only other thing it could be it your router/modem has xbox live blocked

Please read the following.

Network ports used by Xbox LIVE

Port forwarding

If you have a firewall or network hardware, such as a router, you might need to make a configuration change in order for your PC or Xbox 360 console to communicate with Xbox LIVE. This configuration change is sometimes called “opening ports” or "port forwarding."

Xbox LIVE requires the following ports to be open:

   Port 88 (UDP)

   Port 3074 (UDP and TCP)

   Port 53 (UDP and TCP)

   Port 80 (TCP)

Note If you cannot chat with someone using Video Kinect, you might need to open port 1863 (UDP and TCP).

If you're connected to a network through your workplace or school, ask the network administrator to open the above ports used by Xbox LIVE.

If you receive a NAT warning when connecting to Xbox LIVE, please see the Error: Your NAT type is set to strict (or moderate) page.

How to set up port forwarding

You may find information how to open ports on your router at the Port Forward website. Go to the Port Forwarding Guides for Xbox LIVE 360 page to find instructions for your router.

If your router is not listed on the Port Forward website, contact your Internet service provider or router manufacturer for help with opening network ports.

Tip The Port Forward website is available only in English. To translate the site, copy and paste the URL (www.portforward.com) into a translation tool, such as Bing Translator.

For more help with opening network ports, contact whoever provides support for your router, such as your Internet service provider or router manufacturer.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Cool how do I go along with getting these ports opened up

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

you need to get into your router/modem settings, on your router/modem there should be a ip address just for you router/modem. Once you find it you need to type that ip address into web browser address bar. From there you should get access to your router/modem settings. If it requires a password to access those settings, then that password should be on the router as well. If it isn't then you need to talk to your internet service provider.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.