i would like to know why there is no records of my gamertag?

i had the gamertag ugiveblumpkins1 and have video, photo proof this username exsisted up until last night..... this morning i tried to login on my 360 and got a message need to download again, i did but it downloaded my kindcolt profile that xbox gave me when i got the xbox one because my name was inappropriate... i have been playing plants vs zombies online madden and call of duty m2 all on xbox live until today when i couldnt sign in. i called support and was told there was no records of my usertag and that my 1 year subscription never existed because apparently ive only been an xbox customer since jan 22nd this year... the day they changed my name. i had no trouble playing on xbox live until today.... i cant get anwsers

 

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Last updated July 4, 2018 Views 0 Applies to:

Your tag was offensive that´s why it got changed.

You are now showing as free member.

A free member does not show up any tenure.

It only counts the years you are a gold member. 

Ones you have a gold membership again it should show the correct years.

If I get you right it´s the second time you got a forced tag change?

Maybe you wanna review the Code of Conduct again.

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I dont care it got changed... and no it was the first time and after I had it for 3 years it got changed...... I currently have a year subscription and am mad its not on my account... no im not going to buy a brand new one and hope it actually is a year not 7 months like my last one..... this is on xbox side not mine.... I can currently get on xbox live on my xbox one but cant on my 360.... I was told its a glitch but they dont know how to fix it....

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