i want to upgrade but i cant

i want to upgrade but i cant every time i go to upgrade my account it asks me to pay in dollars, but im from england and it keeps asking me for my "state" and im unable to change my region

 

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Last updated July 5, 2018 Views 0 Applies to:

You can't change region  from US to UK. I'm afraid you are going to have to create a new account, making sure to pick the correct region this time.

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You can check what region you selected when you made your XBOX Live account if you're not sure by going to http://biiling.microsoft.com and see what it says for personal information there. If it lists United States then you need to make a new account as you registered under the wrong region. You can only pay for UK if you live in the UK, it switches to dollars if your account is in the United States.

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