I want to factory reset my xbox

My dad buyed for me an xbox 360 from an guy( its not new) . But the xbox has an parental control code and  me and we have no clue what the code is. How can I factory reset it? And how can I contact xbox customer support chat?

 

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Last updated July 4, 2018 Views 257 Applies to:

Sorry you're having issues.  A factory reset will not reset the code.  Your father will need to call phone support and explain the situation to them.  Support will be able to walk him through the reset procedure.

support.xbox.com/contact-us

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Factory reset the 360 ~

First of all you must remove all disc from your console.

Tested with a single gamepad.

Turn off your device.

The turn it on using your gampad.Press and hold the Guide button until it turns on.

While the device is booting, press and hold the Y button + right trigger. The Xbox 360 logo will appears (keep the button pressed)

The device will restart and you'll get the Xbox 360 logo again.

The display settings are now reset to the defaults.

Format the HDD ~

Go to system setting, highlight system info and write down the code.

Go to memory but do not press A, press Y instead and select format.

Put in the code you wrote down and format.

You will need to create a brand new XBL account so you don't get parental block.

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didnt work... when the xbox live logo comes up it askes if you want an update... i HATE XBOX! Updates killed the [Mod Removed] thing and now ?????

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wouldnt be that big of a deal except for the fact that we CANT connect to xbox live because the [Mod Removed] updates killed my XBOX.

Who needs an update for Freaking PIZZA HUT sucking 200+ megabites from a drive... LAME PRODUCT AND COMPANY! Did I mention all the money I wasted on game purchases from xbox live and now cant even access because the UPDATES killed my xbox!

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Hey there Mr HappyMonkey1!

Please go ahead and create a new thread if you haven't already.  This way you can receive support specifically tailored to you.  Be sure to include the details of the issue as well as any troubleshooting steps that you have tried.  Thanks in advance!

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