I want to cancel my membership.

Im in Costa Rica and xbox not support this country so i wanna cance by membership for now , but first i wanna know what is gonna happend with my remind time with gold, maybe you can send me prepaid codes like you do with other people.

Im using the forum because i cant make a phone call from Costa Rica to U.S.A support thanks.

thanks!

 

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Last updated July 5, 2018 Views 7 Applies to:

Phone support would be the only ones who can cancel a membership. They usually don't give out codes for the remainder of the time.

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yeah unless you have a creditcard on file theyt can remove a creditcard and issue a prepaid code if the membership was purchased with one

but using a prepaid code for membership which sounds like most likely what you did no

they will not issue a prepaid code for prepaid code memberships

 

if it is a prepaid code membership then there is no real need to cancel the account

time nor ms points are transferable between account

 

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