I WANT MY ACCOUNT BACK

Ok so I got xbox when if first came out so i was just a kid. I made a fake email and forgot my password. After all these years xbox just now decides to screw me right when i put in anouther 12 month card and battlefield premium. I still have the card and my extremly old xbox as proof. i can also list off my current activity so dont give me that "we need to verify it is yours" ***. im am extremly furious and getting to the point where i have almost lost all faith in microsoft. I have been loyal for YEARS and my fayment is "oh lets lock him out of his account". can someone please *** help me as i am getting really pissed off now. dont give me *** links like https://account.live.com/password/reset. i want my account straight and forword so i can get back to bf3. 

 

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Last updated July 5, 2018 Views 25 Applies to:

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anyone gonna *** respond. ive waited long enough

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Hey there, TaskForce09.

 

When you say "fake email" do you mean a non-existent one? Have you ever accessed this email address at any point in the past?

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nope. i was young and foolish. this email for my account, [MOD REMOVED] , never existed.

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Thank you for your response.

I am a little confused. In order to complete a profile process, you must attach a Microsoft account to the profile. Are you 100% certain that this email address is fake?

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yes it is. i guarentee thats my account tho. ive had it since fourth grade :(

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Don't worry, I'm certain we can get this patched up for you :)

 

Okay, well firstly you going to want to review THIS link. I notice from your opening post that it sounds as though you have exhausted that route before, but its always best to review the support just in case something was overlooked.

 

Failing that, the last step you are going to have to take is contacting phone support. You can do that by clicking HERE. Explain to them what you have explained to me and so long as you can prove that you own the account, I am sure they can help you identify the problem and resolve it with you over the phone. They will ask you some security questions so be sure to have some personal details at hand  in order to show them that you own the account (credit card, address ect...).

 

I hope this helps.

Many thanks,

Cloud

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ill be sure to send u a friend request if i ever get my account back <3

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Any luck? My son is having the same issue but due to an email that hasnt been used for over a year....

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accounts.live.com and contact csr

regardless if the email is expired or fake

as long as you have valid info on the account and prove who you are the windows live team cam help you

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You used fake information when you set up your account. That is the reason why you are having trouble. It is no one's fault but your own.

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