I want a refund

Hi xbox live i need a refund here. I got another month of xbox live that i didnt want. I think it was because of automatic renewal. I called xbox live support and they already took off the renewal but i was hoping to get a refund of the $9.99 i spent on another membership that i  didnt want. If i could get a refund just please send it to my credit card.

Thank You

 

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Last updated July 5, 2018 Views 3 Applies to:

You will have to call support to address this, but i highly doubt they will issue a refund.  When you signed up, you agreed to their TOU and accepted the automatic renewal, so I have a feeling they will not be able to assist.

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korngirl would be correct here. Phone support (support.xbox.com/contact-us) is the only place to ask for a refund, however, automatic renewal is your responsibility as a user to manage. To turn off auto renewal, please contact phone support and ask them to turn it off. Thanks!

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