i signed up online (not from my xbox) now it says the 'email is associated w/ another account'

anyone else have this issue?  if i had signed up w/ the xbox i think i  would have been ok, but i joined online(from a computer) & paid for gold, but when i try to go online for the xbox it wants my 'first name', 'email address', them 'password'  then i get a message that says 'this email is assoiciated with another gamertag"  .. so online i have an account but when i try using my xbox it will not let me on.?????.. all wifi looks good, strong signal & all.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Follow the instructions here to recover your gamertag so you can use it on the console - support.xbox.com/.../gamer-profile.aspx

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

thanks that worked like a charm!!!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.