I signed in on the website but now I have a new profile...

And I have no idea how that happened. I just wanted to change some information on the account I have on my console, clicked on "Sign In", and now I have a new account I can't figure out how to get rid of.

Call me stupid, but I've never had this happen to me before. It's like Microsoft over-wrote a file and now my Windows Live ID is associated with this mess. Can anyone help me out?

Thanks.

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

Hello - for this specific issue, you will want to contact our Phone Support team. You can find the number by following the prompts here: support.xbox.com/contact-us

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