I really want to cancel my gold subsciption but can't

Whenever I attempt to cancel my automatic reknewal for my gold subscription oh so conviniently for microsoft an error occurs preventing me from doing so.

As far as I'm aware the only other option to cancel my gold subscription is to ring them up, however I work nights so I am essentially nocturnal most of the time, so how do I go about cancelling my subscription if the phone lines are never open when I'm awake and theres an error on the website preventing me from cancelling auto reknewal which they, suprise suprise, haven't fixed for months.

 

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Last updated July 5, 2018 Views 3 Applies to:

ummm its still only available to the US and only in 3 states

only way is to call

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You know it's quite stupid, the only way I can stop paying for this subscription I no longer use would be to get myself banned...

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maybe start reading your terms of use

 

calling support has been for 2 years now

 

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