I put my redeem token on the wrong account - what can I do?

I entered the redeem code onto the wrong gamer profile how can I change it?

 

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Last updated July 5, 2018 Views 250 Applies to:

If I'm correct you have to call Xbox Phone Support right away so they can remove it from the wrong account and then you can enter the code on the correct account.  The United States Xbox Phone Support is 1-800-4MY-XBOX.

Justin C.
Microsoft Office Specialist

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Thank you SoloKiller8896 but I am in Australia, I have sent an email anyway to see if they can help. Thanks again your help is appreciated.

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You're welcome.  And here are the support numbers for Australia:

(02) 8031-8186  (if you are in Sydney) or 1800 555 741 .

Justin C.
Microsoft Office Specialist

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Wow you are so helpful, again thank you so much I will call as soon as they open.

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