I put in the sign-in information for my account YoungestAmoeba8, but I'm BraverRose4032. HELP!

Alright, so I've been having problems with my Xbox Live Gold account (it signs me out every time I open a program), so I read that you should download your profile and it'll fix it. I tried it, got my password wrong, and decided to try it here on Xbox.com just to make sure I get the password right. After a few tries I remembered it, typed it in, and it signed me in... as BraverRose4032?? I'm supposed to be YoungestAmoeba8! HELP!

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hi Amoeba/Rose!

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Is it possible that you put in a different email/Windows LIVE ID when you came to log into Xbox.com?

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When a new email that wasn't an Xbox LIVE account logs into the site, a randomly generated Gamertag is given to them. In this case, the BraverRose4032 Gamertag is also a Silver member, and since yours is Gold, this can't be the correct WLID.

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That's gotta be it. My mom found the right log-in. Thanks!

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