I NEED TO CHANGE MY GT!!!

Yeah iv'e tried to change my new "free" gamertag both on my console and online, please get this fixed, ZodiacalComet1? Cmon!

 

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Last updated July 5, 2018 Views 3 Applies to:

you can only do it from the console and only if you had a game tag created for you when you started a new account and you only had 30 days to do it.  if you did not do it by the 30 days you are gonna have to pay to have it changed, sorry.

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When you do it online and go to the change gamertag section, do you type over what is in there already or hit change first?

You can change the randomly generated tag on xbox.com, but you have to hit change gamertag and then it'll take you to an actual field you can type in.

If you are trying and it won't let you change it, I'd suggest notifying support so they can make a note on your account and if you by pass the time frame, they may be able to escalate for a forced name change. Depends on the agent, I suppose.

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Hey Zodiacal - we're currently aware of an issue with some users being unable to change their Gamertags. We are investigating this issue and hope to have a fix soon. We appreciate your patience in the meantime! I will update this thread as soon as I have any further information. :)

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Hey all - we've identified the issue and have applied a fix. Can you test and see if you are now able to change your Gamertag? Let us know! Thank you!

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