I need help with sending off faulty xbox please

I called MS up, the guy was nice and basically told me to print off this UPS label, which I've found. The address on there is for Germany. But in this confirmation email giving me step by step instructions on what to do states a different address :S :S

Write the Microsoft service center address on the box:

European Repair Centre
Teleplan Prague s.r.o

Na Dlouhém 88
251 01 Říčany-Jažlovice
Czech Republic
The product is a faulty power brick

Discussion Info

Last updated July 4, 2018 Views 7 Applies to:

Sometimes they do send items to Czech Republic depending on what it is.

call support again is my advice its a free call so no harm

When I sent mine off, it was Germany.  Like Viral says, call them again to confirm the correct addy.