I need help I'm trying to change my Gamertag

I'm trying to change my Gamer tag and when I change it to EON Shadow From Shadow038 it says it already exist but when I try to message or friend the tag It says it doesn't exist I'm pretty stuck can some one help? Or is there a number I can call?

 

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Last updated July 5, 2018 Views 3 Applies to:

If the system says it's in use, then it is somewhere on the servers and can't be used. Tags are also used on other Microsoft services. Or the person who is using the tag does not have a space which would still make it the same gamertag according to the system.

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So how would I look up the used tag if it's not on The Xbox live severs?

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There's not really a way to look it up that covers all of the services. The best way of finding out if a gamertag is available is by trying to change it to that.

That particular tag is in use here - http://live.xbox.com/en-US/MyXbox/Profile?Gamertag=eonshadow

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@Smwutches thanks For your help. I guess Having a space would be a difference in all of this but it's not. I guess since I was Looking for EON Shadow and not eonshadow that's why it said Gamertag not valid.

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Yeah. The system sees EON Shadow as being the same as if it was all one word. But for some reason it doesn't really show that when you do a search.

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Yeah it's fairly stupid there's a big difference between a space and non space gamertag. And With a space would be a completely different tag.

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It's to stop people from impersonating others, even though some would be able to tell the difference there's a lot of people that would fall for it.

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