i need help asap

I do not wether it is the live services or my xbox but when i sign into live my avatar is just a whit sillioute, my gamerscore has been reset to zero, my gamer pic is blank it flickers and whenever i go into any apps or games my xbox disconnects from live
 

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Last updated July 4, 2018 Views 0 Applies to:

From what I've seen before, there is a chance your profile has been corrupted. If clearing your cache doesnt fix the problem, delete the profile (do not delete items tied to the profile) and the select recover/download profile. This will get your account from the servers and store it onto your console again.

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also you can try to clear system cash by going to memory hit Y and it will give you options (like clear system cash) or what for the next system update witch should fix the problem

Computer person... also a Mopar technician.
CEO of Independent LLC

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Your avatar and gamerscore shows up correctly on xbox.com, so the problem seems to be local.  is your profile stored on the HDD or a flash drive?  If you haven't already, try resetting your xbox too just to see if it comes back normally.

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